Software Icon

Satisfaction

And Performance Reviews

Welcome to the PC Matic Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.

 Go Back

Welcome to the Satisfaction Reviews

See below results for reviews relating to MICROSOFT CORPORATION surface pro 7.

Search For Computers By Brand

MICROSOFT CORPORATION surface pro 7 Satisfaction Reviews

Average Satisfaction
 
  3.56 out of 4

Percent Freezing
8%

Percent Slow
13%
Make
MICROSOFT CORPORATION
Model
surface pro 7
PC Type
Portable
Total Votes: 1699
2%
 
2%
 
34%
 
62%
 


Date Comments Satisfaction
4/15/2023 4:58:41 PM I have ALS and type with my eyes. so I rely on this device to communicate.
 
  4.00 out of 4
9/22/2022 1:21:14 PM Literally just set up so haven't really used it yet.
 
  4.00 out of 4
4/21/2022 4:57:40 PM great job
 
  4.00 out of 4
5/16/2023 3:45:07 PM Still operating as new, but needs internet protection.
 
  4.00 out of 4
8/20/2022 9:05:08 PM I am still learning how to use the device but so far I love it
 
  4.00 out of 4
7/3/2022 6:56:31 PM Surface is great.
 
  4.00 out of 4
11/1/2021 4:04:51 PM Drops printer, runs slow
 
  4.00 out of 4
7/20/2022 10:00:29 AM Brand new device
 
  4.00 out of 4
1/4/2022 5:05:56 PM New Microsoft surface pro 7
 
  4.00 out of 4
6/21/2021 4:28:19 PM we have it on all our devices Recommended to friends
 
  4.00 out of 4
4/11/2022 8:17:06 PM Been using PCMatic for years
 
  4.00 out of 4
4/27/2021 6:25:30 PM great
 
  4.00 out of 4
2/16/2021 7:17:14 PM It is new.
 
  4.00 out of 4
10/13/2020 12:45:45 PM This is a new computer, so I would expect great performance at this point.
 
  4.00 out of 4
2/28/2021 8:10:19 AM new tablet surface pro 7
 
  4.00 out of 4
2/24/2021 4:47:34 PM New device.
 
  4.00 out of 4
3/2/2021 7:52:18 AM New device
 
  4.00 out of 4
10/7/2021 6:18:40 PM I feel safe
 
  4.00 out of 4
3/1/2021 6:00:15 PM New Surface Pro 7 Turned it on for the first time today
 
  4.00 out of 4
2/3/2022 6:07:26 PM i have been a useer for many years and this applications always works well for me
 
  4.00 out of 4
7/25/2021 6:43:50 PM brand new but seems great
 
  4.00 out of 4
8/23/2021 4:53:29 PM It is compact and easy to use.
 
  4.00 out of 4
11/23/2021 12:21:34 AM I did lose the ability to use touchscreen which socks. I tried all of the online fixes I saw to no avail.
 
  4.00 out of 4
3/20/2021 12:45:44 PM The is a new device to me and helps me do what i love
 
  4.00 out of 4
3/17/2021 4:43:29 PM Its NEW one day old
 
  4.00 out of 4
3/16/2021 8:27:49 PM st purchased for christmas
 
  4.00 out of 4
8/19/2021 3:44:42 PM fast and light weight
 
  4.00 out of 4
11/19/2021 12:32:51 AM I just got this PC so I have not learned anything that I do not like at this time.
 
  4.00 out of 4
8/12/2021 12:57:38 PM had probroblems with my password but it was my fault
 
  4.00 out of 4
2/8/2022 2:59:33 PM Received surface today. Barely used, except for a few searches on microsoft edge. Bought used, but has been barely used by prvious owner.
 
  4.00 out of 4
3/8/2021 10:42:24 AM Easy to use, very portable, and very versital
 
  4.00 out of 4
11/7/2021 5:15:15 AM This is a new device and at this time all is good
 
  4.00 out of 4
3/12/2021 11:12:33 PM new
 
  4.00 out of 4
2/1/2020 10:04:23 PM New Computer
 
  4.00 out of 4
1/23/2021 10:32:05 AM Running 1st scan on last household computer
 
  4.00 out of 4
4/7/2020 7:54:05 PM New
 
  4.00 out of 4
3/29/2020 11:35:54 AM Super portable, easy to use, no issues with driver conflicts after any Windows updates
 
  4.00 out of 4
8/27/2020 1:30:51 PM Brand new computer the verdict is still out
 
  4.00 out of 4
5/9/2020 10:24:59 AM new
 
  4.00 out of 4
6/11/2020 7:49:27 AM it's new and fast
 
  4.00 out of 4
8/15/2020 1:19:29 PM brand nww Surface pro
 
  4.00 out of 4
7/3/2021 2:29:30 PM the device is brand new. first program I installed on it
 
  4.00 out of 4
9/30/2020 7:26:19 PM its new
 
  4.00 out of 4
2/6/2021 12:48:25 PM It's brand new
 
  4.00 out of 4
7/19/2020 3:58:41 PM Just bought it so I haven't used it yet. Wanted PC Matic protection before using.Internet speed is slow here so don't know if it tis the computer that is slow or just the connection
 
  4.00 out of 4
4/10/2020 6:45:40 PM Its Brand new
 
  4.00 out of 4
9/15/2020 10:50:57 AM New PC
 
  4.00 out of 4
11/19/2020 7:33:27 PM faster with more memory, but still compact.
 
  4.00 out of 4
2/3/2021 9:45:37 AM it's new.
 
  4.00 out of 4
2/4/2021 9:33:49 AM I just bought it yesterday afternoon. So far,so good ?
 
  4.00 out of 4
3/30/2021 5:32:01 AM I just wanted to run smoother
 
  4.00 out of 4
3/31/2021 4:20:52 PM Surface Pro 7
 
  4.00 out of 4
7/11/2020 1:38:41 PM Just recently purchased after using Macbook Pro, so I don't know yet.
 
  4.00 out of 4
12/11/2019 9:56:07 AM new computer
 
  4.00 out of 4
2/23/2020 11:27:31 AM The Surface Pro are a very nice portable combination of laptop/tablet.
 
  4.00 out of 4
2/22/2020 4:38:09 PM It is actually my favorite light laptop/tablet device
 
  4.00 out of 4
3/7/2020 7:12:04 PM Just bought it!
 
  4.00 out of 4
3/1/2020 10:54:16 AM I love my surface!
 
  4.00 out of 4
1/5/2020 12:35:07 PM New computer for my son.
 
  4.00 out of 4
1/5/2020 11:07:29 AM new for christmas
 
  4.00 out of 4
1/11/2020 8:24:14 AM Brand New Surface Pro - love it
 
  4.00 out of 4
12/3/2019 7:20:42 AM I just purchased this pc and this is my first day using it but love it so far.
 
  4.00 out of 4
11/6/2019 5:45:13 PM Easy to use, super light, perfect for someone like me that is a Microsoft Office person!
 
  4.00 out of 4
12/3/2019 4:53:32 PM it is brand new day1
 
  3.00 out of 4
3/15/2020 2:20:22 PM I am not sure. this is a new computer
 
  3.00 out of 4
11/10/2019 4:46:08 PM brand new pc
 
  3.00 out of 4
3/20/2020 9:57:34 AM It is very versitile, light weight and powerful.
 
  3.00 out of 4
12/26/2019 3:26:14 PM I don't know I've only had it 3 days
 
  3.00 out of 4
12/25/2019 4:18:22 PM I think it should be easier to talk to a human if we need to.
 
  3.00 out of 4
4/17/2020 9:24:18 PM Just now setting it up. Don't know.
 
  3.00 out of 4
7/9/2020 12:27:36 AM it tends to get stuck in a boot loop
 
  3.00 out of 4
1/31/2021 5:39:17 PM Brand new Windows tablet
 
  3.00 out of 4
3/23/2020 1:49:15 PM KEeps locking up
 
  3.00 out of 4
2/3/2021 12:23:10 PM brand new--still getting used to it
 
  3.00 out of 4
7/22/2020 12:01:23 AM Allowing only specific applications like Java is difficult with super shield, so I always use the 10 minute or hour pause.
 
  3.00 out of 4
12/1/2020 10:09:12 PM just bought the pc 90 minutes ago
 
  3.00 out of 4
12/6/2020 2:54:23 PM Purchased 12/6/2020
 
  3.00 out of 4
10/8/2020 12:42:11 PM Works just fine
 
  3.00 out of 4
4/17/2021 5:09:10 PM just started using it.
 
  3.00 out of 4
6/1/2020 4:44:57 PM seems to crash and it's NEW!
 
  3.00 out of 4
4/13/2021 8:13:04 AM I just got this device, so I have no comments at this time.
 
  3.00 out of 4
4/13/2021 11:09:47 AM Great Hardware, Still Has some Gremlins in the Shell.
 
  3.00 out of 4
4/15/2021 7:56:44 AM extend porotection to iPhone
 
  3.00 out of 4
2/8/2021 9:29:55 PM Will slow down and have to refresh every so often.
 
  3.00 out of 4
8/17/2020 12:28:33 AM About 2 weeks ago, the computer crashed. Eventually it came back on, on its own. I had not been, but now I shut it down every night.
 
  3.00 out of 4
8/29/2020 3:56:37 PM just setting up brand new Surface Pro 7
 
  3.00 out of 4
1/25/2020 12:56:25 PM dont know yet just purchased
 
  3.00 out of 4
8/24/2020 11:12:01 AM Not sure yet
 
  3.00 out of 4
4/4/2020 5:05:57 PM I downloaded the PC Matic onto my surface 7 but PC Matic wasnt in the microsoft store so I had to download it through the website and it is saying that it could cause problems with my computer. When I about your product online it said it was security for windows, IOS and adroid, is this going to mess up my computer now that I have downloaded it? Im asking because I have to bypass certain microsoft defender software to download it and also a click to agre that this could disrupt my computer. Could you please tell me what I need to do to properly have this, I have just spent over a thosand dollars to get this microsoft pro, and if not, do I just get a refund on my suprscription. Alot of the qurestions on this page that you are asking are not that relivent yet because I have only had the computer for five days.
 
  3.00 out of 4
3/7/2021 9:10:50 PM n/a
 
  3.00 out of 4
11/12/2021 5:42:56 AM microsoft surface pro
 
  3.00 out of 4
8/4/2021 12:21:39 AM Brand new, just bought it so I'm just getting used to it.
 
  3.00 out of 4
1/13/2021 2:05:06 PM This particular model Surface 7 Pro, this is my third replacement of the device in a Year. Must be some issue with the hardware in these modeles. This particulat tablet/PC I just got a day ago
 
  3.00 out of 4
1/13/2021 6:28:45 PM If you need to get ahold of PC, (like: Call) it is virtually immpossible.
 
  3.00 out of 4
8/18/2021 4:49:45 PM happy so far have only had it a few days
 
  3.00 out of 4
11/29/2021 8:31:28 AM Not enough storage
 
  3.00 out of 4
8/26/2021 12:44:15 AM It's confusing to load the SW and run it on a new PC
 
  3.00 out of 4
11/23/2022 11:35:08 AM this is th e1st time I have used it a bit hard to say
 
  3.00 out of 4
5/5/2021 1:06:24 PM going on the internet suddenly impossible
 
  3.00 out of 4
10/23/2021 7:08:05 PM n/a
 
  3.00 out of 4
3/4/2021 12:22:34 AM New (refurbished) computer; seems to fluctuate in screen brightness?
 
  3.00 out of 4
3/5/2021 9:42:31 AM new pc
 
  3.00 out of 4
7/10/2021 12:07:35 AM love the product
 
  3.00 out of 4
12/27/2020 1:26:15 PM brand new
 
  3.00 out of 4
12/30/2020 5:36:05 PM Sometimes computer doesn't want to start and I must hold the on button for a long time
 
  3.00 out of 4
12/28/2020 10:59:10 AM yes
 
  3.00 out of 4
6/27/2021 8:59:33 AM its new
 
  3.00 out of 4
10/4/2021 6:43:48 AM makes an arcing sound, but generakly good
 
  3.00 out of 4
10/13/2021 3:01:52 PM slow at times
 
  3.00 out of 4
9/14/2021 5:30:21 PM Nothing Spectacular. Not sure I guess its slow.
 
  3.00 out of 4
9/17/2021 11:55:47 AM this is a new computer and I am starting from scratch
 
  3.00 out of 4
4/5/2022 11:16:11 AM there are some weird things once in a while it does not let me do a "Snip" or "Screen Shot", and it sometimes locks up when i try to adjust the print properties of the printer.
 
  3.00 out of 4
6/23/2021 8:11:52 PM NA
 
  3.00 out of 4
12/30/2021 11:04:04 AM seems slow
 
  3.00 out of 4
9/26/2021 7:25:45 AM Newly issued Microsoft Surface Pro (JROTC, US Army Cadet Command) for workplace/telework. Operating system appears to have a visible glitch upon startup, where screen "glitches" like an electric short, then returns to normal graphics/dispaly. Have downloaded lates Microsoft updates, restarted. Will continue to monitor/maintain.
 
  3.00 out of 4
6/16/2022 10:29:37 PM Brand new so not sure yet.
 
  3.00 out of 4
5/8/2022 1:02:23 PM suits my needs
 
  3.00 out of 4
12/17/2022 2:55:48 PM Not enought memoty!
 
  3.00 out of 4
6/28/2023 3:22:38 PM Refurbished PC seems to be working fine
 
  3.00 out of 4
4/8/2023 4:17:35 PM too soon to tell
 
  3.00 out of 4
4/22/2023 12:27:04 PM Common interuptions of connectivity wtih internet
 
  3.00 out of 4
1/1/2023 5:14:53 PM only problem is a frustrating right side action bar that keeps popping up
 
  3.00 out of 4
8/28/2023 8:20:55 AM clearer instructions to install and run scan. original installs apparently didn't go correctly so I did it 3 times.
 
  3.00 out of 4
1/19/2023 8:07:41 PM shuts down apps unexpectedly
 
  3.00 out of 4
9/3/2023 8:09:02 PM I did not receive a proper service despite having send you several emails asking for help. Finally, I had to get my laptop fixed for another company
 
  2.00 out of 4
9/3/2023 2:32:46 AM Slow
 
  2.00 out of 4
5/23/2022 2:38:28 PM I have pop ups about needed virus protection happening over and over. can you stop.
 
  2.00 out of 4
6/6/2023 10:02:08 AM Display constantly flashes and is sometimes unusable unlass I have external monitors
 
  2.00 out of 4
1/18/2023 9:33:40 AM Seems slow and having issues iwth my mouse.
 
  2.00 out of 4
5/9/2023 10:44:30 PM slow, reboot often
 
  2.00 out of 4
3/8/2023 7:47:25 PM suddenly chrome can't reach banking sites
 
  2.00 out of 4
6/14/2022 9:32:25 AM It is slow
 
  2.00 out of 4
8/9/2020 1:21:23 PM SHould have purchased more RAM
 
  2.00 out of 4
3/5/2022 10:11:31 AM ?? How can I rate satisfaction if I do not know any results yet?? This is a strange question at this time; don't you think? Therefore, I've rated unsatisfied, until such time that I can retest this PC.
 
  2.00 out of 4
2/10/2022 2:34:53 PM Recent updates have caused many problems with startup and accessing office programs.
 
  2.00 out of 4
1/21/2020 8:54:23 AM New purchase. Computer OS seems unstable. reinstalled OS software a couple times
 
  2.00 out of 4
11/29/2020 1:39:33 PM The cpu is old and often overheats. I cant even run webex for 30min without switching to my laptop
 
  2.00 out of 4
7/1/2020 6:59:22 PM Sometimes it can be slow. I consistently have a lot of issues with my gmail accounts
 
  2.00 out of 4
2/18/2020 1:45:13 PM seems slow at times for unknown reason
 
  1.00 out of 4
7/2/2020 7:46:03 PM Why are you asking this when I've only been using this for 5 minutes?
 
  1.00 out of 4
7/2/2020 7:04:23 PM I just installed it. I have no idea how satisfied I am. Why would you ask this question upon installation before anyone has had time to make an opinion?
 
  1.00 out of 4
7/25/2020 9:13:26 AM It is brand new and is working very well for me. The processor is very powerful compared to my previous laptop
 
  1.00 out of 4
5/22/2020 10:20:02 AM It is new and I like it.
 
  1.00 out of 4
7/28/2020 11:33:26 AM This is a new Surface Pro7 and this is day one...the ASUS bit the dust. That said however PC Matic rocks... thanks for a good product I tell everyone I know to get it.
 
  1.00 out of 4
5/7/2021 1:45:36 AM Just received it today 2021-5-6
 
  1.00 out of 4
4/30/2021 2:43:24 PM I've had no virises sents I've had PC Matic on my devices
 
  1.00 out of 4
11/16/2022 11:45:19 AM My email was hacked.
 
  1.00 out of 4



USA Based Support

Unlimited Calls With a Technology Expert

Support Unlimited from PC Matic includes support and tech coaching via Phone, Email, Chat and Remote Assistance for all of your technology needs on computers, printers, routers, smart devices, tablets and more.
Annual Price
$100
Learn More

PC Matic Newsletter

Our weekly newsletter is packed with computer tips & tricks. As a bonus, receive monthly emails with exclusive offers.

Software

Support

Libraries

Forums